Online reviews have become one of the most important components in purchasing decisions by consumers in North America. According to a survey conducted by Dimensional Research which included over 1000 participants, 90% of respondents said that positive online reviews influenced their buying decisions and 94% will use a business with at least four stars. Interestingly, negative reviews typically came from online review sites whereas Facebook was the main source of positive reviews. Forrester Research predicts that by 2020, 42% of in-store sales will be from customers who are influenced by web product research.
Very well descriptive article. I would like to add a few points as well regarding page insights and Landing page optimization. With increasing voice searches across the globe, it’s really important to have an amazing loading speed. I am living in Toledo and working as a digital marketing freelancer and researched that page insights have a very deep insight into rankings. This article is really going to help many digital marketers just like me. Cheers!!
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